{"id":1687,"date":"2022-11-08T09:54:09","date_gmt":"2022-11-08T08:54:09","guid":{"rendered":"https:\/\/digitalagencyessentials.com\/?post_type=case-study&#038;p=1687"},"modified":"2024-03-19T10:06:35","modified_gmt":"2024-03-19T09:06:35","slug":"targeted-support-services-as-and-when-you-need-them","status":"publish","type":"case-study","link":"https:\/\/digitalagencyessentials.com\/fr\/case-study\/targeted-support-services-as-and-when-you-need-them\/","title":{"rendered":"Des services de soutien cibl\u00e9s, quand et comme vous en avez besoin"},"content":{"rendered":"<h3 style=\"text-align: center;\">\"Gr\u00e2ce \u00e0 l'aide de Spotzer pour l'agence, nous n'avons plus eu besoin de recruter des concepteurs de sites web et des r\u00e9dacteurs suppl\u00e9mentaires. Leur \u00e9quipe agile a soutenu de nombreux projets clients du d\u00e9but \u00e0 la fin sans aucun probl\u00e8me\"<\/h3>\n<h5 style=\"text-align: center;\"><strong><span style=\"color: #d14f27;\"><em>+50% marges b\u00e9n\u00e9ficiaires et r\u00e9duction des co\u00fbts du personnel suppl\u00e9mentaire<\/em><\/span><\/strong><\/h5>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><strong>TYPE D'ENTREPRISE : <\/strong>Agence de marketing num\u00e9rique<br \/>\n<strong>R\u00c9SULTAT : <\/strong>Augmentation des marges b\u00e9n\u00e9ficiaires par 50%<br \/>\n<strong>QUARTIER G\u00c9N\u00c9RAL : <\/strong>Berlin, Allemagne<br \/>\n<strong>INDUSTRIE <\/strong>Services de marketing num\u00e9rique<\/p>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #d14f27;\"><strong>Situation<\/strong><\/span><\/h2>\n<p>Spotzer for Agency a aid\u00e9 une agence de marketing europ\u00e9enne bien \u00e9tablie \u00e0 surmonter les probl\u00e8mes de manque de personnel et \u00e0 augmenter ses marges b\u00e9n\u00e9ficiaires de 50%. Gr\u00e2ce \u00e0 Spotzer pour Agence, le client n'a pas eu \u00e0 r\u00e9duire les effectifs de son studio et a r\u00e9alis\u00e9 d'importantes \u00e9conomies.<\/p>\n<h2><span style=\"color: #d14f27;\"><strong>D\u00e9fi<\/strong><\/span><\/h2>\n<p>L'agence a commenc\u00e9 \u00e0 faire face \u00e0 une myriade de probl\u00e8mes, les changements de direction ayant entra\u00een\u00e9 une rotation du personnel, tandis qu'un certain nombre d'employ\u00e9es restantes sont parties en cong\u00e9 de maternit\u00e9, ce qui a exacerb\u00e9 les probl\u00e8mes de ressources. Avec moins de personnel pour r\u00e9pondre \u00e0 la demande, les clients ont commenc\u00e9 \u00e0 constater des retards importants dans leurs projets et sont devenus, \u00e0 juste titre, m\u00e9contents. Sous le feu des critiques et ne disposant pas du personnel n\u00e9cessaire pour rattraper les retards, l'agence s'est tourn\u00e9e vers l'externalisation pour endiguer le probl\u00e8me.<\/p>\n<h2><span style=\"color: #d14f27;\"><strong>R\u00e9sultats<\/strong><\/span><\/h2>\n<p>Spotzer for Agency a \u00e9t\u00e9 en mesure de fournir un soutien cibl\u00e9 en r\u00e9cup\u00e9rant le surplus au fur et \u00e0 mesure des besoins, en terminant rapidement les travaux en retard et en aidant les clients \u00e0 se remettre d'aplomb. Au fil du temps, la r\u00e9duction des effectifs et le service efficace de Spotzer for Agency ont permis d'augmenter les marges b\u00e9n\u00e9ficiaires de 50%, faisant de l'externalisation une solution \u00e0 long terme plus rentable et plus durable pour l'agence que le r\u00e9embauchage aux niveaux de personnel ant\u00e9rieurs. Ce fut le d\u00e9but d'un partenariat de longue date avec notre \u00e9quipe, qui a \u00e9t\u00e9 en mesure de fournir de mani\u00e8re coh\u00e9rente le soutien \u00e0 l'externalisation n\u00e9cessaire \u00e0 l'agence pour maintenir une \u00e9quipe l\u00e9g\u00e8re et agile.<\/p>\n<p>&nbsp;<\/p>\n<p><em>*Vous avez oubli\u00e9 le nom d'une entreprise ? C'est parce que nous sommes une soci\u00e9t\u00e9 de marketing en marque blanche. Nous ne divulguerons jamais votre nom ou votre adresse.<\/em><\/p>","protected":false},"featured_media":1709,"template":"","categories":[1],"class_list":["post-1687","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","category-website"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Targeted support services, as and when you need them - Agency Essentials<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digitalagencyessentials.com\/fr\/case-study\/targeted-support-services-as-and-when-you-need-them\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Targeted support services, as and when you need them - Agency Essentials\" \/>\n<meta property=\"og:description\" content=\"\u201cThrough the help of Spotzer for the Agency we no longer had to recruit web designers and additional copywriters. 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